2012: what a year for exciting events, the Jubilee, the Euros, the Olympics and the soon to start Paralympics. The problem with these events, is whilst we have all enjoyed them, they have not helped the wheels of commerce.Read more
How much telephone support do you need to provide? Too much and you ramp up your costs without any tangible increase in sales, too little and you lose revenue to your competitors who are able to deal with customer queries promptly over the phone.Read more
Some of you will already realise that its Marketing Week Live this week at Kensington Olympia. Harry Bott, Sales and Marketing Director at Mediahawk, will be presenting within the Content Management and Marketing Presentation Arena on both days within the Online Marketing Show conference. Times and details of the presentations 27th June 16.00-16.Read more
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