Improve your marketing performance with Mediahawk
Uncover insights from every phone call – before, during and after the conversation – and get 100% marketing attribution.
See at a glance which activities and sources deliver the best results, and link every sale to source.
Marketers love Mediahawk for its effortless insight features, commitment to client success and expert industry knowledge.
Know which marketing activities work and which don’t, get more from your campaign budgets, and gain insight into your audience at a level web analytics just cannot provide. Find out more…
Achieve 100% attribution across your online and offline channels to understand their roles within your campaigns. Uncover the true ROI of your marketing activities and maximise your campaign performance. Find out more…
Get a complete picture of the customer journey, across digital channels and phone calls, with insight from every conversation, to improve the customer experience and help you better target campaigns. Find out more…
Working alongside you as a trusted partner, we share our knowledge and experience so that you can benefit and improve your marketing performance. Find out more…
Our Client Excellence Programme is designed to ensure you succeed in achieving your objectives and grow your business.
We support you from day one so you can quickly and simply start seeing what’s successful, and continue to partner with you as an extension of your marketing team. Find out more…
“Mediahawk’s a massive benefit. If you really want to understand where your customers are coming from and where to invest your budget – whatever sector you’re in – it’s truly invaluable.”
Director of Sales and Marketing, Dormy Care Communities
“Call tracking is crucial to any marketing strategy. Mediahawk is a vital part of Bamboo Nine’s strategy, because we are able to implement the data we receive and use it intelligently to make sure our campaigns yield the best results.”
“Having a full picture of response has allowed us to be much smarter and confident in our actions, we have upped the ante by considerably improving our campaign effectiveness.”
“We have been using Mediahawk’s call tracking for over five years to help us make better marketing decisions in our business. The introduction of call scoring and listening to our recorded calls, has raised the game even higher. The increased insight has put in place a series of changes that we would not necessarily have had the confidence to make. These changes are vital to the future of the business to ensure FJ Chalke thrives for another 80 years.”
“Mediahawk helps us see which marketing methods are generating calls, then we prioritise our spending accordingly. For one client, when we started using Mediahawk we were able to generate five times as many calls – without increasing ad spend. You can imagine how happy the client was.”
“The easy-to-use dashboard and superior customer service of Mediahawk made them the clear choice for us. We are loving the insights.”
Mediahawk is packed full of powerful features that help you understand precisely which campaigns generate high quality calls and leads:
You’ll continue to keep any existing numbers you have. When you start using call tracking, you’ll receive new phone numbers for your marketing activities. These will replace the phone numbers on your website and marketing collateral. You can have as many new numbers as you need for your online and offline campaigns, and these will all route to your existing telephone numbers.
Not at all. You can apply dynamic numbers to your website in four different ways, using Google Tag Manager, applying the code to your website HTML, or using our WordPress plugin.
To track your offline marketing, you just need to place your static numbers on your newspaper, magazine, leaflet, or out-of-home advertising. It’s as easy as that. You don’t need to change your phones or install any additional hardware to get started.
Call tracking does not adversely affect your SEO. Implemented properly, it enables you to attribute leads and revenue more accurately, allowing you to see the true impact of your SEO spend on your ROI. You can do this in two ways using both dynamic and static call tracking solutions.
Dynamic call tracking for your website shows you the calls, conversions, and visits from all your marketing channels – including organic. You’ll see exactly what pages and content your prospects are interacting with. With this insight, you can optimise, or create more content, to drive more calls and conversions.
Google Business Profile is often overlooked as an organic source because businesses don’t track it effectively. Using a unique static number on your Google Business Profile listing means prospects who contact you directly from the search results page can still be attributed correctly to organic, and you can accurately gauge how important it is in the customer journey.
Yes we do. All our clients join our Client Excellence Programme, which means we’re here to support you from day one. From full onboarding for new clients, to ongoing training and assistance with integrations, we’re on hand to make sure get the most out of your Mediahawk account. There are no extra costs – it’s all included in your account. We also provide a support portal with detailed instructions and training videos. To get in touch with Client Services, you can call, email or use the live chat option on our website.
Mediahawk provides you with even more detailed insight than you get from Google, including:
Our pricing is clear, simple, and transparent, and it’s easy to pull and view call data in your other systems. In addition, you’ll also get:
You also have the option to choose the type of number you want to use – local, national, or freephone numbers are all available.
Yes you can. This is called porting, and is an easy way of ensuring that you are able to carry on using numbers you may have had for a long time. We don’t charge for porting your numbers, and you can continue to use them while the process takes place.
Yes we do. We provide local numbers for Europe, the Middle East, Africa, Asia Pacific, United States and the Americas. We also provide toll free numbers for the US and Canada. If you are looking for call tracking for a country not on our list, please get in touch.
Mediahawk is committed to security and compliance. We are an OFCOM registered and regulated and PECR regulated, telecoms provider, ICO registered and Cyber Essentials certified. Our information security is continuously risk assessed, and we adhere to regulatory compliance with strong controls, supported and maintained by robust incident management systems. Find out more:
Book a personalised demo today and discover how Mediahawk’s call tracking and marketing attribution software can help your business.
There’s no risk trying Mediahawk. If you’re not satisfied with Mediahawk after 30 days, we’ll refund your subscription and the first 1,000 minutes are on us! We take pride in making our client’s lives easier.