“Before using call tracking, one of the challenges was understanding the return on investment of the marketing spend, so I found [Mediahawk] really helpful to really understand where the leads were coming from, how much those leads were costing, and therefore what it was costing us to acquire every new customer.”
“Call tracking has made our clients’ life easier, just by knowing that what they spend is returning for them. So they know a campaign is generating [a certain number] of phone calls, and clients come onboard from a particular channel.
You don’t feel like you’re left on your own [with Mediahawk]; there is someone at the end of the phone…and it makes my client relationship a lot stronger.”
“I’m a hugest believer of call tracking but Mediahawk in particular… to anybody who’s just thinking about it just don’t think about it just dive in sign up and get involved because there are savings to be made, insights to be had. I’m personally a great believer in Mediahawk and all that they do.”
I have been very impressed with the Mediahawk experience, from the onboarding process, to the customer support and the quality of the product. Everything has been excellent and I would not hesitate to recommend Mediahawk to any business looking for call tracking and analysis services. Fabulous all round. Thank you!
We have been working with Mediahawk for many years and they have always delivered an exceptional service. They take their clients seriously and develop their systems around the clients requirements… The platform gives us everything we need in terms of call tracking and reporting. Natalie, Colin, and the rest of their team are always friendly and fast to react to any queries.
The service I receive is simply exemplary, I don’t feel like a “client”, I feel like I have an entire team of awesome experts who help me to do the best in my job.
Mediahawk are a fantastic company to work with. Their customer service is outstanding and nothing is ever too much trouble for them. Their platform is very easy to use and has allowed us to become even smarter with our marketing spend.