Privacy Policy

1.0 Introduction

Mediahawk takes the privacy of its users seriously. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service. This Privacy Policy Statement explains the data processing practices of Mediahawk. If you have any requests concerning your personal information or any queries with regard to these practices please contact Mediahawk by e-mail at

2.0 Information collected

Personal information is collected by Mediahawk upon registration and signing Mediahawk’s contract terms. We collect personal information from our users through the use of enquiry and registration forms and every time you e-mail us your details. We also collect information automatically about your visit to our site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form.

3.0 Use and disclosure of personal information

We process personal information collected via

  • providing a personalised service,
  • conducting market research surveys,
  • providing you with information about products and services we offer.

We also use information in aggregate form (so that no individual user is identified):

  • to build up marketing profiles
  • to aid strategic development
  • to audit usage of the site.

4.0 Use of cookies

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. The cookies do not contain any personal information about users. The use of cookies is now widespread. The reason we use cookies is to save our users time on the site; and also so that we can personalise a user’s experience of the site. They can also help to ensure that adverts you see online are more relevant to you and your interests.

To find more information about cookies, manage or delete the cookies on your devices, please visit: If a user sets up a browser to reject the cookie, they may still use the site although functionality could be impaired.

The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.


These cookies are essential in order to enable you to move around the website and use its features, such as accessing any secure areas of the website which we may put in place.


These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website, you agree that we can place these type of cookies on your device.


These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog, news item or post. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using our website, you agree that we can place these type of cookies on your device.


These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisations.

By using our website, you agree that we can place these type of cookies on your device.

Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.

Cookie Name Host Purpose
_ga Mediahawk Performance
_gat_UA-2056925-2 Mediahawk Performance
mhVisitorId Mediahawk Performance
__distillery Wistia Functionality
__distillery Mediahawk Functionality
_bcvm_vid_378211919569174593 Mediahawk Functionality
_bcvm_vrid_378211919569174593 Mediahawk Functionality
bc_pv_end Mediahawk Functionality
bc-visit-id Boldchat Functionality
bc-visitor-id Boldchat Functionality
visid_incap_541646 Functionality
NID Functionality
MR Targeting/Advertising
MR Targeting/Advertising
MUID Targeting/Advertising
DSID Targeting/Advertising
IDE Targeting/Advertising
id Targeting/Advertising
datr Targeting/Advertising
x-src Targeting/Advertising
fr Targeting/Advertising
lu Targeting/Advertising
locale Targeting/Advertising
APISID / Targeting/Advertising
SSID / Targeting/Advertising
NID Targeting/Advertising
PREF Targeting/Advertising
SID / Targeting/Advertising
SAPISID / Targeting/Advertising
HSID / Targeting/Advertising
CONSENT Targeting/Advertising
OGPC Targeting/Advertising
AID Targeting/Advertising
MUID Targeting/Advertising

5.0 Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.

6.0 Security

This Site takes precautions to protect our users’ information. When users submit sensitive information via the Site, Mediahawk shall endeavour to ensure that your information is protected both online and off-line. If you have any questions about the security at our Site, please contact

7.0 Correcting/Updating personal information

If a user’s personally identifiable information changes (such as your postcode), or if a user no longer desires our service, we will endeavour to provide a way to correct, update or remove that user’s personal data provided to us.

8.0 Information collection and use

We collect information from our users at several different points on the website – this is for customer service and billing purposes, we also collect data from our users so that we can customise the site according to individual selections. Mediahawk is the sole owner of the personal information collected from this site.

9.0 Links

This web site could contain links to other sites. Please be aware that Mediahawk is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these third party sites. This privacy statement applies solely to information collected by this Web site.

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