Making marketers lives easier, and their campaigns more profitable

At Mediahawk, we’re proud of our clients around the world who use our software to take the guesswork out of marketing. Every day, our software helps companies big and small to quickly and easily pinpoint their most profitable marketing activities, cut wasted spend and drive more leads and sales.

Founded in 2002, Mediahawk pioneered call tracking technology and we’ve remained at the forefront of the industry ever since

Our clients are everything

We work very closely with our clients to understand the challenges they face. We aim to develop features in our software that make a significant difference to the working lives of every marketer.

We understand your sector

Our expertise spans a whole range of sectors, including healthcare, marketing agencies, automotive, care homes, financial services, legal and more. Rest assured, whatever sector you’re in, we understand the challenges you face every day.

Your goals are our goals

There’s nothing more nerve wracking in marketing than not knowing whether your decisions will pay off. Our software helps you work smarter, find the best opportunities for success, lower marketing costs and confidently achieve your targets.

We take security seriously

At Mediahawk, we’re committed to security and compliance. Our information security is continuously risk assessed, and we adhere to regulatory compliance with strong controls.

Learn how to increase conversions and improve ROI

Book a no obligation demo of Mediahawk and we’ll show you how call tracking and marketing attribution helps you boost conversions and improve your ROI.

Why our clients love Mediahawk

Intuitive software, straightforward support and results you can rely on. Our clients consistently tell us these are the reasons why they choose Mediahawk to help them succeed and grow.

We’re nothing without our people

Every business says it. But at Mediahawk, our success really is down to our outstanding team of dedicated, talented and knowledgeable call tracking experts.

Mediahawk in numbers

2000+
Integrations completed
500+
Happy clients
1000+
Person hours saved
80+
Countries served

Frequently asked questions

You’ll continue to keep any existing numbers you have. When you start using call tracking, you’ll receive new phone numbers for your marketing activities. These will replace the phone numbers on your website and marketing collateral. You can have as many new numbers as you need for your online and offline campaigns, and these will all route to your existing telephone numbers.

Not at all. You can apply dynamic numbers to your website in four different ways, using Google Tag Manager, applying the code to your website HTML, or using our WordPress plugin. 

To track your offline marketing, you just need to place your static numbers on your newspaper, magazine, leaflet, or out-of-home advertising. It’s as easy as that. You don’t need to change your phones or install any additional hardware to get started.

Call tracking does not adversely affect your SEO. Implemented properly, it enables you to attribute leads and revenue more accurately, allowing you to see the true impact of your SEO spend on your ROI. You can do this in two ways using both dynamic and static call tracking solutions. 

Dynamic call tracking for your website shows you the calls, conversions, and visits from all your marketing channels – including organic. You’ll see exactly what pages and content your prospects are interacting with. With this insight, you can optimise, or create more content, to drive more calls and conversions.

Google My Business is often overlooked as an organic source because businesses don’t track it effectively. Using a unique static number on your Google My Business listing means prospects who contact you directly from the search results page can still be attributed correctly to organic, and you can accurately gauge how important it is in the customer journey.

Mediahawk provides you with even more detailed insight than you get from Google, including:

  • Call start and end times
  • Call duration
  • The caller’s area code
  • Whether the call was answered or not, and
  • Conversions.

Our pricing is clear, simple, and transparent, and it’s easy to pull and view call data in your other systems. In addition, you’ll also get:

  • Call recordings
  • The caller line identity (CLI)
  • Their journey through your website, IP address, the page they were on when they called
  • All historical interactions (previous calls, website visits and any scoring notes), and
  • Advanced call handling and call management features.

You also have the option to choose the type of number you want to use – local, national, or freephone numbers are all available.

Yes we do. All our clients join our Client Excellence Programme, which means we’re here to support you from day one. From full onboarding for new clients, to ongoing training and assistance with integrations, we’re on hand to make sure get the most out of your Mediahawk account. There are no extra costs – it’s all included in your account. We also provide a support portal with detailed instructions and training videos. To get in touch with Client Services, you can call, email or use the live chat option on our website.

Yes you can. This is called porting, and is an easy way of ensuring that you are able to carry on using numbers you may have had for a long time. We don’t charge for porting your numbers, and you can continue to use them while the process takes place.

Yes we do. We provide local numbers for Europe, the Middle East, Africa, Asia Pacific, United States and the Americas. We also provide toll free numbers for the US and Canada. More information on the countries we support is here. If you are looking for call tracking for a country not on our list, please get in touch.

Mediahawk is packed full of powerful features that help you understand precisely which campaigns generate high quality calls and leads:

Mediahawk is committed to security and compliance. We are an OFCOM registered and regulated and PECR regulated, telecoms provider, ICO registered and Cyber Essentials certified. Our information security is continuously risk assessed, and we adhere to regulatory compliance with strong controls, supported and maintained by robust incident management systems. Find out more:

Read how businesses level up with Mediahawk

“Call tracking is crucial to any marketing strategy. Mediahawk is a vital part of Bamboo Nine’s strategy, because we are able to implement the data we receive and use it intelligently to make sure our campaigns yield the best results.”

Chris Rivera, Campaign Director, Bamboo Nine

“Having a full picture of response has allowed us to be much smarter and confident in our actions, we have upped the ante by considerably improving our campaign effectiveness.”

Mandy Macara, Head of Marketing, Barchester Healthcare

“In our Google Ads campaign we were able to identify the exact keywords which were driving calls from our potential and existing clients, enabling us to cut costs on the ineffective search terms and focus our efforts on those that were driving new enquiries. We saved around 22% of our spend from Ads. We now use this saving to advertise our profitable keywords more prominently.”

Tom Robinson, Marketing, Direct Collection Bailiffs Ltd

“We have been using Mediahawk’s call tracking for over five years to help us make better marketing decisions in our business. The introduction of call scoring and listening to our recorded calls, has raised the game even higher. The increased insight has put in place a series of changes that we would not necessarily have had the confidence to make. These changes are vital to the future of the business to ensure FJ Chalke thrives for another 80 years.”

Steve Fowler, Dealer Principal, FJ Chalke

“Mediahawk helps us see which marketing methods are generating calls, then we prioritise our spending accordingly. For one client, when we started using Mediahawk we were able to generate five times as many calls – without increasing ad spend. You can imagine how happy the client was.”

Justin Deaville, Managing Director, Receptional

“The easy-to-use dashboard and superior customer service of Mediahawk made them the clear choice for us. We are loving the insights.”

Matthew Jackson, Digital Marketing Manager, Stowe Family Law

“Just wanted to say thank you for the Google Universal Analytics custom dimension integration. It’s working great, and I now have great visibility on where our spend is going on a daily basis. I love it!”

Michael Sheppard, Digital Marketing Manager, WorldPay
Worldpay case study.

30-day money-back guarantee, and first 1,000 minutes free!

There’s no risk trying Mediahawk. If you’re not satisfied with Mediahawk after 30 days, we’ll refund your subscription and the first 1,000 minutes are on us! We take pride in making our client’s lives easier.

Google reviews

Kit Neill

MediaHawk have been fantastic when we have worked together – their call tracking system gives us an unparalleled view of the value our work creates for clients. The platform is really easy to use and the team have been really helpful and responsive throughout. We will definitely be working with them more in future.

Barchester Healthcare

Mediahawk are a fantastic company to work with. Their customer service is outstanding and nothing is ever too much trouble for them. Their platform is very easy to use and has allowed us to become even smarter with our marketing spend.

Richard Kadri-Langford

Mediahawk are a superbly run company. The product(s) are great and deliver a level of insight that is invaluable to any marketeer who wants to really know which of their activities are driving phone conversations. not only that, but integrations allow us to analyse the customer journey and tie that back into making UX decisions which increase conversion and deliver tangible results. The client service team are always friendly, helpful and supportive. Equally, they always act promptly and without delay which makes working with them, so much easier. Great product, great team, great service.

Ben Jamieson

We use Mediahawk across our group of websites, and it’s great. Delivers the insights we need that are easily reportable. But it’s the service we have had from Mediahawk which led me to leave the review. Their staff are fantastic, and they are the most helpful bunch you could ever work with. I wish every company we dealt with were so approachable and helpful.

Robi Chowdhury

We’ve been using MediaHawk in our company for just over a year now. Very happy with the service that we’ve received. Extremely helpful staff at the company. The data that we receive is absolutely invaluable. Would highly recommend.

Our accreditations

Mediahawk is committed to security and compliance. We are an OFCOM registered and regulated, and PECR regulated, telecoms provider. We're also ICO registered and Cyber Essentials certified. Our information security is continuously risk assessed, and we adhere to regulatory compliance with strong controls, supported and maintained by robust incident management systems.

Ready to learn more about Mediahawk?

Request a demo

Book a personalised demo today and discover how Mediahawk’s call tracking and marketing attribution software can help your business.

See our pricing packages

Buy call tracking online and get started today, or speak to our team about bespoke pricing options.