Transforming marketers' performance with powerful marketing analytics

At Mediahawk, our mission is to empower marketers with reliable, straightforward insight, enabling smarter and more confident decision-making

Watch our CEO, Michael Morrell, introduce you to Mediahawk.

 

Founded in 2002, Mediahawk pioneered call tracking and marketing attribution technology and has remained at the forefront of the industry ever since. Our journey began with a vision to provide marketers with game-changing insights and tools to enhance their marketing performance.

As well as providing industry leading analytics, we pride ourselves at always putting our clients first. Acting as an extension of your marketing team, we offer our knowledge and expertise to help you succeed in achieving your objectives.

We’re also proud of the positive contribution we make to our clients, staff, and the wider community through our corporate social responsibility initiatives, and wide selection of educational resources and events.

Our values

Shaped by our clients and staff, our values reflect what is truly important to Mediahawk and drive our behaviour in every way.

Client-focused

Client excellence is at our core. We take the time to understand our clients, act as a trusted partner, and help them succeed.

Knowledgeable

Using our expertise, we’re committed to helping our clients gain deep marketing insight to become leaders in their markets.

Honourable

We’re honest, ethical, and professional. We take pride in being authentic and treating people with respect.

Spirited

Our enthusiasm drives us forward. We love making a positive impact on the people we work with and the world around us.

Mediahawk in numbers

4000+
Happy marketers
1000+
Hours saved
80+
Countries served
2000+
Integrations completed
Sophie Middleton

We understand marketers

We know marketers need accurate attribution and ROI optimisation. Mediahawk offers clear and simple call tracking and marketing analytics for complete performance insights and 100% attribution.

BANC Digital team.

We understand your sector

We serve a diverse range of sectors, including healthcare, marketing agencies, automotive, care homes, financial services, legal, and travel. Our expertise ensures we understand the unique challenges marketers face in each of these industries.

Mediahawk Marketing Xchange Analytics event.

What sets us apart

Mediahawk stands out with its intuitive software, exceptional customer support, and innovative features like Speech Analytics and Sales Matching. Our platform is designed to be easy-to-use, accurate, and reliable, helping marketers make data-driven decisions with confidence.

Picture of Mediahawk leadership team

Meet our leadership team

Meet our leadership team, responsible for driving Mediahawk’s strategy and ensuring we deliver leading-edge marketing analytics technology and expert industry knowledge.

Selfy-style image of Mediahawk staff in office

We’re nothing without our people

At Mediahawk, our success is driven by our outstanding team of dedicated, talented, and knowledgeable marketing analytics experts.

Hear firsthand how Mediahawk drives success for our clients

Craig Herbert

Marketing Manager, Allen Motor Group

“Call tracking has helped the business in a number of different ways… it has made a difference already to what the business is seeing and where we should be looking to go in the future.”

George Davis

Director

“[Mediahawk] gives you that clarity and peace of mind that effectively you know where the money is going and effectively you can justify spend and get more sales.”

Sophie Middleton

Marketing Manager

“Mediahawk call tracking has been a massive benefit to the business… data attribution, return on investment. I’m now able to be confident with how I track and measure marketing spend.”

Raife Wieland

Director and Founder

“I think part of our agency growth… and why we partner with Mediahawk is the fact that we can actually prove beyond doubt the success of our campaigns… we can optimise our campaigns a lot quicker, smarter, more efficiently.”

Tom Holloway

Digital Marketing Manager

“Mediahawk allows me to delve into such a granular level of detail for each channel that I can make very quick marketing decisions based on what’s working month on month.”

Chris Hooker

Web and Performance Specialist, Steven Eagell

“Call tracking has been transformational for our business. It’s been amazing to compare the different channels that we have…to see how each one’s performing.”

Mike Kennedy

Business Coach

“Before using call tracking, one of the challenges was understanding the return on investment of the marketing spend, so I found [Mediahawk] really helpful to really understand where the leads were coming from, how much those leads were costing, and therefore what it was costing us to acquire every new customer.”

Ryan Boorman

Technology Co-ordinator, Birchwood

“Our experience with Mediahawk has been really great…constantly checking in with us as a company, making sure that everything is as it should be. If we have a have any questions or queries, their client support team are one of the best I’ve used in the automotive sector.”

Stephen Maguire

Director

“Call tracking has made our clients’ life easier, just by knowing that what they spend is returning for them. So they know a campaign is generating [a certain number] of phone calls, and clients come onboard from a particular channel.

You don’t feel like you’re left on your own [with Mediahawk]; there is someone at the end of the phone…and it makes my client relationship a lot stronger.”

Barbara Fogden

Marketing Manager

“I’ve been using Mediahawk services since 2011…wherever I went, I tend to use the Mediahawk services because I just found it really useful. You listen to the customers, and the customer service is actually pretty amazing. “

Allen Scott

Automotive Client Director

“I’m a hugest believer of call tracking but Mediahawk in particular… to anybody who’s just thinking about it just don’t think about it just dive in sign up and get involved because there are savings to be made, insights to be had. I’m personally a great believer in Mediahawk and all that they do.”

Google reviews

Chris Adams

Great level of support given by Sid and the rest of the client services team yet again. Mediahawk is just brilliant at helping us. Every time I get off a call with him, I am always impressed how quick the response is.

Paul Sharp

I want to say a massive thanks to all the team at Mediahawk. Everybody I have spoken to has been so incredibly helpful. They are all extremely knowledgeable about their system and are genuinely happy to help.

Toni Farrington

I have been very impressed with the Mediahawk experience, from the onboarding process, to the customer support and the quality of the product. Everything has been excellent and I would not hesitate to recommend Mediahawk to any business looking for call tracking and analysis services. Fabulous all round. Thank you!

Dean Webley

The service I receive is simply exemplary, I don’t feel like a “client”, I feel like I have an entire team of awesome experts who help me to do the best in my job.

Tom Wickham

We have been working with Mediahawk for many years and they have always delivered an exceptional service. They take their clients seriously and develop their systems around the clients requirements… The platform gives us everything we need in terms of call tracking and reporting. Natalie, Colin, and the rest of their team are always friendly and fast to react to any queries.

Kit Neill

Mediahawk have been fantastic when we have worked together – their call tracking system gives us an unparalleled view of the value our work creates for clients. The platform is really easy to use and the team have been really helpful and responsive throughout. We will definitely be working with them more in future.

Barchester Healthcare

Mediahawk are a fantastic company to work with. Their customer service is outstanding and nothing is ever too much trouble for them. Their platform is very easy to use and has allowed us to become even smarter with our marketing spend.

Richard Kadri-Langford

Mediahawk are a superbly run company. The product(s) are great and deliver a level of insight that is invaluable to any marketeer who wants to really know which of their activities are driving phone conversations. not only that, but integrations allow us to analyse the customer journey and tie that back into making UX decisions which increase conversion and deliver tangible results. The client service team are always friendly, helpful and supportive. Equally, they always act promptly and without delay which makes working with them, so much easier. Great product, great team, great service.

Ben Jamieson

We use Mediahawk across our group of websites, and it’s great. Delivers the insights we need that are easily reportable. But it’s the service we have had from Mediahawk which led me to leave the review. Their staff are fantastic, and they are the most helpful bunch you could ever work with. I wish every company we dealt with were so approachable and helpful.

Robi Chowdhury

We’ve been using Mediahawk in our company for just over a year now. Very happy with the service that we’ve received. Extremely helpful staff at the company. The data that we receive is absolutely invaluable. Would highly recommend.

Our accreditations

Mediahawk is committed to security and compliance. We are an OFCOM registered and regulated, and PECR regulated, telecoms provider. We're also ICO registered and Cyber Essentials certified. Our information security is continuously risk assessed, and we adhere to regulatory compliance with strong controls, supported and maintained by robust incident management systems. Additionally, Mediahawk's multi-factor authentication feature provides added layers of security necessary to protect your users and data.
  • Cyber Essentials logo.
  • Nasstar logo.
  • Google Cloud Partner logo.

Ready to see how Mediahawk can enhance your marketing performance?

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