Reveal the callers most likely to buy with speech analytics

Instantly categorise and prioritise hot leads from phone calls with Mediahawk’s intelligent speech analytics feature.

Benefits of speech analytics for marketers

Spot the most profitable leads

Mediahawk listens out for predefined spoken keywords and instantly pinpoints the callers with a high intent to buy.

Make human error a thing of the past

Automatically tag calls to an appropriate category based on spoken keywords, reducing the need for manual tagging and human error.

Get deeper customer insights

Better understand customer behaviour, needs and preferences using speech analytics data captured in Mediahawk.

Fine tune your campaigns

Build more profitable marketing campaigns informed by the insights you capture from real life customer conversations.

Learn how to increase conversions and improve ROI

Book a no obligation demo of Mediahawk and we’ll show you how call tracking and marketing attribution helps you boost conversions and improve your ROI.

Uncover caller insights with speech analytics in Mediahawk

Know why people called you

A caller may say the words ‘…would like to buy…’, ‘…thinking of purchasing…’ or ‘how much will it cost?’ Mediahawk recognises these keywords and groups these calls in a ‘sales’ category; excluding them from ‘billing/accounts’ or ‘support/service’ enquiries.

Categorise callers by a regional site

Mediahawk’s feature automatically spots keywords related to a particular site or call centre and tags them to an appropriate regional category. This data can then be quickly analysed, without having to listen to every call.

Discover the paid ad calls that drive sales

Mediahawk’s speech analytics feature automatically spots keywords in conversations and applies them to all sources. This means that you can instantly see the types of calls you are generating from your PPC campaigns, as well as all other sources.

Mediahawk integrations

Mediahawk integrates quickly and easily with industry leading martech tools

Read how businesses level up with Mediahawk

“Mediahawk helps us see which marketing methods are generating calls, then we prioritise our spending accordingly. For one client, when we started using Mediahawk we were able to generate five times as many calls – without increasing ad spend. You can imagine how happy the client was.”

Justin Deaville, Managing Director, Receptional

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