Boost occupancy for your care home with Mediahawk

We know how complex marketing your care homes are, and that occupancy rates are a top priority. We use our detailed knowledge and experience of your sector to tailor our solution to meet your care groups’ needs. Read on to discover how Mediahawk call tracking and marketing attribution can help boost enquiries and move-ins.

Barchester Healthcare logo Dormy Care Communities logo. Sanctuary Care Signature logo TLC Care logo. Berkley logo. Bluebird Care logo. Platinum Skies logo. Avery Care Homes logo. Encore Care Homes logo. Barchester Healthcare logo Dormy Care Communities logo. Sanctuary Care Signature logo TLC Care logo. Berkley logo. Bluebird Care logo. Platinum Skies logo. Avery Care Homes logo. Encore Care Homes logo.

We know care homes

We have an in-depth understanding of the sector to provide you with relevant solutions, advice, and support to not only drive enquiries but also fill beds.

Tailored solutions

We help you get the right calls, link together complex journeys, justify large spend, deal with calls promptly and professionally, and understand the sources of calls.

Care home partners

We partner with your membership bodies, agencies, and directory partners to provide our clients with seamless experiences and expert knowledge.

Care home resources

We produce bi-annual sector trend reports that enables our clients to benchmark their marketing performance against the came home market, plus post regular blogs and guides.

Care home events

We host webinars and invite-only seminars exclusively for care home marketers to share unique challenges in the sector and learn what’s new in marketing analytics.

Tailored solutions for care

Generate enquiries

Attribute calls to sources to find out what campaigns and channels work and what doesn’t. Segment your enquiries by region, campaign, or by individual home, and use the insight to shape your marketing activities.

Boost move-ins

Sales Matching allows you to match your move-in data with phone calls and visitor data, and then use the insight to replicate the results.

Plus, our AI-driven Speech Analytics solution harnesses every conversation to automatically identify trends so you can adapt your strategy to improve conversions.

Link together complex journeys

Parameter Connect automatically ties offline and online call and visitor data for a complete view of your marketing performance and to easily compare different care homes to pinpoint areas for improvement and what’s working well.

Manage large budgets

With rising operational costs, every penny counts. Uncover the activities that work and those that don’t for complete budget optimisation. For example, reduce your PPC cost by focusing on the keywords responsible for enquiries and move-ins, and use our Google integrations to remarket to those about to make a decision.

Deal with calls

Our Advanced IVR feature is perfect to get your care home enquiries to your sales team fast instead of getting lost in the operations of your care home.

Our client successes

“Having a full picture of response has allowed us to be much smarter and confident in our actions, we have upped the ante by considerably improving our campaign effectiveness.”

Mandy Macara, Head of Marketing, Barchester Healthcare
Care home residents.

“For us, no matter what the cost, (Mediahawk’s) a massive benefit. If you really want to understand where your customers are coming from and where to invest your budget – whatever sector you’re in – it’s truly invaluable.”

Director of Sales and Marketing, Dormy Care Communities
Dormy Care Communities

Hear directly from care home marketers that use Mediahawk

Sophie Middleton

Marketing Manager

“Mediahawk call tracking has been a massive benefit to the business… data attribution, return on investment. I’m now able to be confident with how I track and measure marketing spend.”

Tom Holloway

Digital Marketing Manager

“Mediahawk allows me to delve into such a granular level of detail for each channel that I can make very quick marketing decisions based on what’s working month on month.”

Care partners

We’ve connected with your key partners to provide care home groups with seamless experiences and expert knowledge.

Care home partners with Mediahawk

Directories

We’ve teamed up with carehome.co.uk and Autumna to ensure that if someone calls from a directory, or visits your website from a directory, that we attribute that call back to source.

Membership bodies

We’ve partnered with Care England and the National Care Forum to support the sector by providing resources and talks to tackle the key challenges and opportunities currently facing care homes and care home groups.

Agencies

We partner with marketing agencies that specialise in care homes, such as Springup PR, providing them with the support and tools needed to improve your marketing performance.

Our latest trends report for the care sector

Mediahawk care homes trends report spring 2024.

Care home trends report: spring 2024

Our latest care home trends report delves into marketing performance across the sector, highlighting key areas care home marketers need to be aware of.

More care resources

Unlocking full beds: A care home’s guide to boosting occupancy

Care homes play a vital role in providing specialised care to the elderly and individuals with diverse personal care needs and medical…

How to increase care home occupancy with actionable insights from Mediahawk

In the care home market, the length of residents’ stays can be hard to predict, and occupancy numbers can change at a…

Boosting occupancy and move-ins: A care home marketer’s guide

Get the insights you need to increase your care home occupancy levels, and deliver a significantly improved ROI.

Latest care webinar

Key trends shaping the care sector.

Trends shaping the care sector | Spring 2024

Learn the latest marketing trends for the care sector and how to leverage this insight to improve your marketing performance and increase occupancy and move-ins.

Care home groups trust Mediahawk. Discover how we can help you succeed

By listening to care home marketers, we understand and tailor our solution to your specific requirements. From the outset we set-up your account to suit the needs of your care home, or care home group, and partner with you to support you every step of the way.

Get a demo customised to your specific needs, and learn how Mediahawk can help you…

  • Increase enquiries and move-ins
  • Link together complex user journeys
  • Manage your budgets and improve ROI
  • Handle calls promptly and professionally
Book a care home demo
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