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Call Tracking Pricing

Solutions fit for your call tracking needs

Every business has different call tracking requirements. We offer tailored solutions which are highly customisable to fit your specific needs - whether you want to track offline marketing, online or both.

For Agency pricing, please contact us.
*Call charges apply. 

Pricing

Call tracking solutions for Marketing Agencies

Learn more

Classic £40* /mth

5 static phone numbers that can be used for display ads or offline marketing campaigns. Monitor telephone response from offline advertising channels, identify which sources lead to higher conversion rates and improve your marketing ROI.

  • Detailed, intuitive, easy to read reports: view calls by campaign, channel, media and more
  • In-call & post-call attribution and track sales
  • Google Analytics & AdWords integration
  • API and FTP feed
  • Missed, key & received call alerts
  • Call recording (inbound and outbound)
  • Call queuing, mailboxes, re-routing & IVR’s (Interactive Voice Recordings)
  • Call whisper
  • Google call benchmarking
  • Unlimited users with full analysis email with daily or weekly reporting
Request a Demo

Vision £100* /mth

Vision gives you a pool of dynamic numbers for your website so each user is shown a unique number. Replace the phone number on your website with one of ours and track the journey and every call from each visitor to find out which online marketing activity drives leads.

  • View the complete visitor path from start to finish. View calls by keyword, campaign, source, medium, ad group and more.
  • In-call & post-call attribution and track sales
  • Customisable URL tags
  • Google Analytics, AdWords, Hubspot, Optimizely & Marin integrations
  • Google call benchmarking
  • API and FTP feed
  • Missed, key & received call email alerts
  • Call queuing, mailboxes, re-routing & IVR’s (Interactive Voice Recordings)
  • Inbound call recording & call whisper
  • Unlimited users & full analysis email with daily or weekly reporting
Request a Demo

Complete £175* /mth

The complete call analytics solution. With both Vision and Classic numbers, you can accurately attribute calls and revenue and calculate ROI for all your online and offline advertising, including website, press, direct mail, outdoor, TV and radio at campaign, channel and media levels.

  • The most powerful, comprehensive inbound and outbound marketing activity report
  • Dynamic numbers for your website
  • Static inbound & outbound numbers for display ads and offline campaigns
  • All Classic & Vision reporting included as standard
  • All call management features included as standard
  • In-call & post-call attribution and track sales
  • Google Analytics, AdWords, Hubspot, Optimizely & Marin integrations
  • Reporting API & FTP feed gives you even greater flexibility with integrations
  • Unlimited users & full analysis email with daily or weekly reporting
Request a Demo

Frequently Asked Questions

Will I have to change my phone numbers?

No, you will not need to change your existing numbers. When you start using call tracking, you’ll receive new numbers for your marketing activities. You can have as many numbers as you need for your online and offline campaigns and these will all route to your existing telephone numbers without the need to install any hardware or make any modifications.

In a word, no. With Vision, you simply add a snippet of javascript code to your website. To track your offline marketing, you just need to place a unique number on your newspaper, magazine, leaflet or billboard advertising. It’s as easy as that. You don’t need to change your phones or install any additional hardware to get started.

Used properly, call tracking will benefit your SEO efforts. With the snippet of javascript code we provide you, your main number remains hardcoded on your website source code. Without this, it confuses Google’s NAP (name, address, phone number) score, which can in turn impact your rankings.

The difference is that Mediahawk provides you with even more detailed insight than Google can provide. Google provides you with: call start and end times, duration, caller area code, if the call was answered or not and conversions. Mediahawk provides you with the same information as Google, PLUS call recording, caller line identity (CLI), their path through your website, IP address, the page they were on when they called, all historical interactions (previous calls, website visits and any scoring notes) and our advanced call handling and call management features. You also have the option to choose the type of number you want to use.

Yes. We're proud of our very highly rated levels of support. We provide a full on boarding service to new clients and are on hand to help all customers get the most out of their call tracking reports. We don't charge extra for additional support and assistance with integration - it's all included. You can get in touch with Client Services by phoning the number on our website.

Yes you can. This is called porting, and is an easy way of ensuring that you are able to carry on using numbers you may have had for a long time. We don't charge for porting your numbers, and you can continue to use them while the process takes place.

"Call tracking is crucial to any marketing strategy. Mediahawk is a vital part of Bamboo Nine's strategy, because we are able to implement the data we receive and use it intelligently to make sure our campaigns yield the best results."

Chris Rivera Campaign Director, Bamboo Nine

"The telephone is a key response mechanism which makes it important to use telephone tracking to understand the effectiveness of our campaigns.
We have been using call tracking for over three years. The reporting and insight is vital to help us monitor and manage the success of our marketing, allowing us to focus our spend more effectively by understanding what media generates response."

Michaela Glendinning Marketing Manager, F&C Asset Management