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Select a plan and boost your marketing intelligence
Our straightforward plans and clear pricing means you can quickly find the right option for you, and start making decisions with confidence.
Need help choosing a plan?
Call us today on 0800 046 4015 to speak an advisor
Are you an agency or technology provider?
Find out more about our partner programme
Annually
Monthly
* Save over 10% with an annual plan
Starter
Everything you need to get started quickly and easily
£199
£179*
per month
billed annually
All the essential features needed to start your call tracking journey at great value.
- Price includes either:
- 1 dynamic pool or 10 static numbers
Starter includes:
- Unlimited users
- Call tracking and marketing attribution
- Integrations with Google, Facebook and more
- Onboarding and online training
- Client Excellence Programme
Professional
Advanced tools to take your analysis to the next level
£299
£269*
per month
billed annually
Gain deeper insight, excel at call handling, and unlock more integrations.
- Price includes either:
- 1 dynamic pool or 10 static numbers
All the greatness of Starter, and:
- Sales Matching
- Advanced-level attribution and customer insight
- Extensive suite of integrations
- Call handling tools
- Hands-on technical onboarding support
- Dedicated account manager
Compare plan features
Starter
Professional
Enterprise
Platform features and numbers
Unlimited users
Starter
Professional
Enterprise
Real time analytics
Starter
Professional
Enterprise
Additional dynamic pool
Starter
£75 per month
Professional
£75 per month
Enterprise
POA
Additional 5 static numbers
Starter
£37.50 per month
Professional
£37.50 per month
Enterprise
POA
Speech analytics
Starter
Professional
£0.04 per minute
Enterprise
POA
Sales Matching
Starter
Professional
Enterprise
Advanced attribution and insight tools
Starter
Professional
Enterprise
Parameter Connect
Starter
Professional
Enterprise
Customisable dashboards
Starter
Professional
Enterprise
Multichannel marketing attribution reports
Starter
Professional
Enterprise
Call to action reporting
Starter
Professional
Enterprise
Call scoring and categorisation
Starter
Professional
Enterprise
Group accounts
Starter
Professional
Enterprise
Branded platform, reports and downloads
Starter
For agency partners
Professional
Enterprise
Google integrations
Google Analytics
Starter
Professional
Enterprise
Google Ads
Starter
Professional
Enterprise
Search Ads 360
Starter
Professional
Enterprise
Google Business Profile
Starter
Professional
Enterprise
Google Tag Manager
Starter
Professional
Enterprise
Looker Studio
Starter
Professional
Enterprise
Other integrations
Facebook Ads
Starter
Professional
Enterprise
Facebook Pages
Starter
Professional
Enterprise
Microsoft Advertising
Starter
Professional
Enterprise
Marin Software
Starter
Professional
Enterprise
HubSpot
Starter
Professional
Enterprise
CRM e.g. Salesforce
Starter
Professional
POA
Enterprise
POA
Adobe Analytics
Starter
Professional
POA
Enterprise
POA
Optimizely
Starter
Professional
Enterprise
Zapier
Starter
Professional
Enterprise
FTP export
Starter
Professional
Enterprise
Mediahawk webhooks and API
Starter
Professional
£50 per month
Enterprise
Mediahawk Config API
Starter
Professional
£150 per month
Enterprise
POA
Telecoms and call handling
Call recording
Starter
Professional
Enterprise
Business continuity backup
Starter
Professional
Enterprise
Missed calls alert
Starter
Professional
Enterprise
Mailboxes
Starter
Professional
Enterprise
Call whisper and introduction
Starter
Professional
Enterprise
Call routing
Starter
Professional
Enterprise
IVR and post-IVR caller menu
Starter
Professional
Enterprise
Advanced IVR
Starter
Professional
£25 per IVR
Enterprise
POA
Call queuing
Starter
Professional
Enterprise
Mid-call diverts
Starter
Professional
Enterprise
Call multiple destinations simultaneously
Starter
Professional
Enterprise
Hunt group
Starter
Professional
Enterprise
Redaction for data privacy
Starter
£0.04 per minute
Professional
£0.04 per minute
Enterprise
POA
Outbound (includes 1 agent)
Starter
£30 per month
Professional
£30 per month
Enterprise
POA
- Additional agent
Starter
£5 per month
Professional
£5 per month
Enterprise
POA
30 days extra call recording storage
Starter
Professional
£0.003 per minute
Enterprise
POA
Support
Onboarding
Starter
Technical guidance and access to how-to guides and videos
Professional
Hands-on technical support
Enterprise
Customised onboarding programme
Client Excellence Programme
Starter
Professional
Enterprise
- Account reviews
Starter
Every 6 months
Professional
Every 3 months
Enterprise
Every month
- Dedicated account manager
Starter
Professional
Enterprise
- Training
Starter
Access to webinar training
Professional
Customised online training
Enterprise
Onsite and unlimited online training
Managed Service
Starter
£150 per month
Professional
£250 per month
Enterprise
Insight Service
Starter
Professional
£250 per month
Enterprise
Call charges
Landline per minute charges:
Connecting to
Landline
Mobile
Local presence
Connecting to landline
2.5p
Connecting to mobile
9.5p
03
Connecting to landline
2.5p
Connecting to mobile
9.5p
0808 from landline
Connecting to landline
5p
Connecting to mobile
8p
0808 from mobile
Connecting to landline
8p
Connecting to mobile
14p
0843 / 0844
Connecting to landline
Free
Connecting to mobile
7p
0845
Connecting to landline
2.5p
Connecting to mobile
9p
Other call charges:
Connecting to landline
Connecting to mobile
Cost per call (Starter/Professional)
Connecting to landline
15p / 12p
Connecting to mobile
15p / 12p
Outbound call charges per minute
Connecting to landline
From 2p
Connecting to mobile
9.5p
Please note: Subscriptions are billed in advance, while call charges are billed in arrears.
10% discount applies to fixed rates only on annual contracts
10% discount applies to fixed rates only on annual contracts
Frequently asked questions
No. We offer both monthly and annual subscriptions to suit your needs, and we bill monthly.
For our annual contracts we provide a 10% discount off the subscription and other fixed rate charges.
Our pricing breaks down into three parts:
- Subscription: This is made up of a flat monthly fee, plus any static phone numbers or dynamic pools you need to meet your call tracking needs.
- Call charges: For every call there is a cost per minute charge. The charge varies depending on the type of number bought (e.g. local, national numbers) and whether the call is connecting to a mobile or landline.
- Add-ons: We offer additional features and services to meet any further needs to boost your reporting and get more from Mediahawk.
No. Onboarding is completely free, and included in every plan, along with immediate access to our Client Excellence Programme, which means we’re here to support you from day one.
We’re proud of our reputation for friendly, responsive and knowledgeable support.
All our clients join our Client Excellence Programme, which means we’re here to support you from day one. From onboarding for new clients, to ongoing training and assistance with integrations, we’re on hand to make sure get the most out of your Mediahawk account. We also provide a support portal with detailed instructions and training videos. To get in touch with Client Services, you can call, email or use the live chat option on our website.
Additionally, we offer two supplementary services – Managed Service and Insight Service – that are ideal if you’re looking for a hands-off approach to managing your account or for additional expert industry advice that can help you further maximise your marketing efforts.
Yes, for annual contracts we provide a 10% discount off the subscription and other fixed rate charges.
Our Enterprise plan also provides reduced rates for those with high number or call volumes.
Contact us today and one of our call tracking experts can discuss your business needs to help you find the perfect plan.
We have experts on hand that can help answer any of your questions. Contact us today.
Let us help you pick a plan
Take the guesswork out of choosing the right plan by speaking with our expert team.
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