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Turn every care home enquiry into insight with Mediahawk and CareHQ

See which marketing strategies bring real care seekers to your home with Mediahawk’s first-of-its-kind CareHQ integration.

Capture inbound telephone enquiries directly into CareHQ in real time

We’ve partnered with CareHQ, a specialist cloud-based CRM platform for care providers, to help our clients deliver even stronger marketing performance.

Flow your inbound telephone enquiries directly from Mediahawk to CareHQ for instant visibility of your most effective enquiry sources and campaigns.

With Mediahawk and CareHQ connected, you can close the loop on attribution, adapt your strategy to care seeker demand, and secure more move-ins for your homes.

Book a demo to see it in action today.

How it works

Our integration links Mediahawk’s call tracking and marketing analytics platform with CareHQ’s enquiry management system, and TrustedCare Pro’s contact centre system.
When an enquiry comes in, Mediahawk sends real-time data to CareHQ to show you exactly which marketing channels deliver genuine inbound interest.

Real-time enquiry tracking

Say goodbye to spreadsheets and manual uploads. Every phone enquiry is captured automatically for an instant, always-on view of campaign performance.

Clearer attribution, smarter spend

See exactly which channels, campaigns and ads connect you with the right care seekers. With full attribution data inside CareHQ, you can double down on what works, understand what to cut from your strategy, and optimise everything else.

Hear directly from healthcare marketers who use Mediahawk

Sophie Middleton

Marketing Manager

“Mediahawk call tracking has been a massive benefit to the business… data attribution, return on investment. I’m now able to be confident with how I track and measure marketing spend.”

Ashley Toon

Digital Marketing Manager

“With Mediahawk we’re able to take the assumption out, and we’re able to attribute where those calls have been generated from, and what the nature of enquiry is for each call. So we can really understand our return on marketing investment.”

Barbara Fogden

Marketing Manager

“I’ve been using Mediahawk services since 2011…wherever I went, I tend to use the Mediahawk services because I just found it really useful. You listen to the customers, and the customer service is actually pretty amazing. “

Tom Holloway

Digital Marketing Manager

“Mediahawk allows me to delve into such a granular level of detail for each channel that I can make very quick marketing decisions based on what’s working month on month.”