What type of support does Mediahawk offer?

We’re proud of our reputation for friendly, responsive and knowledgeable support.

All our clients join our Client Excellence Programme, which means we’re here to support you from day one. From onboarding for new clients, to ongoing training and assistance with integrations, we’re on hand to make sure get the most out of your Mediahawk account. We also provide a support portal with detailed instructions and training videos. To get in touch with Client Services, you can call, email or use the live chat option on our website.

Additionally, we offer two supplementary services – Managed Service and Insight Service – that are ideal if you’re looking for a hands-off approach to managing your account or for additional expert industry advice that can help you further maximise your marketing efforts.