Mediahawk is packed full of powerful features that help you understand precisely which campaigns generate high quality calls and leads:

• Marketing attribution tools that give you the most reliable insights into your online and offline marketing performance.
• Detailed call and lead tracking dashboards and reports.
• Link calls and revenue to the keywords, ad groups, and paid search campaigns that trigger them with PPC call tracking.
• Add revenue to your reports and easily identify the marketing sources that are driving your highest value phone sales with sales matching.
• Understand the effectiveness of your integrated marketing campaigns with Parameter Connect.
• Seamless integrations with Google’s full suite, bid management platforms, customer relationship management (CRM) systems such as Salesforce, Facebook, and Instagram, and more.
• Call-to-action tracking allows you to track every call-to-action on your website, including form fills, live chats, click-to-call-back, and website email links.
• Call tracking numbers available for 100+ countries. Get an accurate understanding of your calls and sales across the globe.
• Speech analytics enables you to categorise callers by the keywords and phrases they say during a call.
• Advanced call handling and management features to keep your business running wherever your call handlers are based, ensuring you never miss an enquiry.
• Outbound call tracking and reporting that gives you a full understanding of the effect of outbound calls on lead generation and sales.

Not at all. You can apply dynamic numbers to your website in four different ways, using Google Tag Manager, applying the code to your website HTML, or using our WordPress plugin. 

To track your offline marketing, you just need to place your static numbers on your newspaper, magazine, leaflet, or out-of-home advertising. It’s as easy as that. You don’t need to change your phones or install any additional hardware to get started.

Mediahawk is committed to security and compliance. We are an OFCOM registered and regulated and PECR regulated, telecoms provider, ICO registered and Cyber Essentials certified. Our information security is continuously risk assessed, and we adhere to regulatory compliance with strong controls, supported and maintained by robust incident management systems. Also, Mediahawk’s multi-factor authentication feature provides added layers of security necessary to protect your users and data. Find out more:

• Information Security Policy
• GDPR Position Statement
• Data Processing Agreement
• Data Protection Policy

We’re proud of our reputation for friendly, responsive and knowledgeable support.

All our clients join our Client Excellence Programme, which means we’re here to support you from day one. From onboarding for new clients, to ongoing training and assistance with integrations, we’re on hand to make sure get the most out of your Mediahawk account. We also provide a support portal with detailed instructions and training videos. To get in touch with Client Services, you can call, email or use the live chat option on our website.

Additionally, we offer two supplementary services – Managed Service and Insight Service – that are ideal if you’re looking for a hands-off approach to managing your account or for additional expert industry advice that can help you further maximise your marketing efforts.

Yes we do. We provide local numbers for Europe, the Middle East, Africa, Asia Pacific, United States and the Americas. We also provide toll free numbers for the US and Canada. If you are looking for call tracking for a country not on our list, please get in touch.

Yes you can. This is called porting, and is an easy way of ensuring that you are able to carry on using numbers you may have had for a long time. We don’t charge for porting your numbers, and you can continue to use them while the process takes place.