Outbound call recording on demand is an exciting new addition to the Mediahawk portfolio of call tracking and recording products.
This touch of a button technology is set to revolutionise the way sales and customer service teams are monitored.
The technology works in the cloud and can therefore be used and accessed anywhere on any telephone or PC. Call recording on demand can be used as and when required and the recording of the calls can be paused mid-recording if sensitive information such as credit card details are being given.
To find out more about outbound call recording, get in touch.