Harry Bott

Harry Bott has written 121 posts

Call Tracking

Top 5 Benefits of Call Tracking

Call tracking is the dark horse of analytics. If you measure the number of online enquiries generated from advertising and not the offline telephone calls, you may be missing out on vital data on how your potential clients are interacting with you. 1.

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Call Tracking

Call Queuing

Call queuing is live. If you have peak calling periods when your customers are reaching the engaged tone, call queuing will keep your callers from hanging up and calling someone else. Call queuing allows your business to increase the number of telephone calls that come through by placing callers in a queue.

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