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Inbound Call Recording

To start call recording now call us on 0844 243 5888 or email us.

Using a Mediahawk inbound tracking number, you can record the call and listen to the outcome.  It takes minutes to set up a number and measure your response.

  • Mediahawk provides unique 08 (non geographic) or geographic telephone numbers for UK area codes
  • All the reporting is managed securely online
  • Quick and easy set-up

Inbound call recording is essential for marketing and sales professionals that actually want to understand the conversion rates to their advertising.  Listening to how every call has been handled will enable you to ensure that your team are making the most of every lead that comes in via the telephone. 

Call recording can also be used to improve customer service at your organisation.  Monitoring customer service levels is vitally important to ensure that customers remain loyal to your business.  This is only achieved through constant monitoring and making improvements in the way calls are handled.

Benefits:

  • Access call recordings from any location
  • No set-up fees or expensive equipment to purchase
  • Multiple users allowed – no licences required

MORE INFORMATION:

Call Recording FAQs
Call Recording
Outbound Call Recording
Call Recording Legal Guidelines

 

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