Connect with Mediahawk

Add or make changes to destination numbers

 This new feature will be particularly useful for users that make regular changes to campaigns and therefore need to alter destination numbers. Connect will enable call tracking users to change their own numbers and set up new routing plans that will enable them manage their calls more efficiently. Sometimes changes to destination numbers are required at very short notice, Mediahawk Connect will enable users to manage their connections instantly.

IVR Set up and Management
IVR’s are a great way to manage large volumes of calls coming from advertising campaigns that require specific destination numbers. If all your calls are currently being routed to a main switchboard, you may find that some are getting lost or reaching the engaged tone. This scenario can be easily managed by setting up an IVR through Mediahawk Connect.

All you need to start managing your own call routing is an existing call tracking account with Mediahawk

Key features

• Route every caller to right destination

• Minimise missed or busy calls being lost

• Upload your own audio message to direct callers to the right destination

All you need to start managing your own call routing is an existing call tracking account with Mediahawk. We will enable the Connect feature on your existing account and take you through the various options available. 

Mediahawk Connect will be available to set up in early January 2011. For more information on this new feature, please call 0845 122 2213 or email us at marketing@mediahawk.co.uk.

To get more information on our call tracking services please fill out this form.

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