Call Handling

One Simple Trick to Improve Conversions

It never ceases to amaze us how some companies neglect telephone enquiries – especially those received out of hours and left on a voicemail. Listen to them and call back immediately! Respond to enquiries promptly Responding to inbound enquiries is the easiest way of increasing conversions.

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Call Handling

5 Best Practice Call Handling Tips

You know how hard it is to generate leads for your business and manage conversion. Putting some simple processes in place will help improve the effectiveness and efficiency of your sales teams. Through our experience, we’ve put together a list of tips to help stop you burning away your hard won leads through poor call handling.

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Call Handling

Top Ten Tips: How to Improve Call Handling

When money has been spent on marketing a business it is vital to be prepared for the response. If the inbound enquiries are not handled in the right way, the money spent on marketing will undoubtedly go to waste. The following tips have been gathered using our own experiences (good and bad).

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Call Handling

The Benefits Of Response Monitoring

It seems like only yesterday that Mediahawk was founded to monitor telephone response from advertising. When we started we found that people found the concept of using different telephone numbers in their advertising as simply ridiculous. Now it is generally accepted practice to gauge advertising and operational effectiveness.

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