“Please push 1 for sales, 2 for customer services…” As part of the telephone experience, callers will often hear recordings similar to this. This Interactive Voice Response (IVR) is used to route the caller efficiently to the relevant department, enhancing their experience.Read more
Ensuring you have the right page content on your website will increase your visitors to your website. If the content isn’t engaging, they may not be compelled to buy. Using Optimizely provides you with detailed insight into what content keeps visitors on your website for longer.Read more
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